Post-sales assistance is one of the cornerstones of the company. The most important aspect of ES continuous and long-lasting relationship with its customers is the constant effort to cooperate at every stage of the project following it step by step.
Do you have a technical issue?
ES staff will help you to solve everything swiftly through:
- Telephone Support
- Remote Assistance
- On-site support
- Assistance at your location, both in Italy and abroad
It is possible to stipulate maintenance contracts for systems and test equipment that focus on customer’s needs and allow you to keep your systems in good condition, thus reducing the likelihood of having machine downtime, failures and / or incorrect operations.
To integrate its services ES offers customized training lasting from 1 to 3 days targeted to its test systems.